WORDPRESS SUPPORT QUESTIONS
Know what happens before work starts.
We check the request, access and likely scope before confirming the right way to price the work.
Can you repair a WordPress website somebody else built?+
Yes. Rezemp can work on suitable WordPress and WooCommerce websites built by another provider. We review the website, access and requested work before anything paid begins.
Can you give a fixed price for a WordPress repair?+
Small, clearly defined jobs can use hourly support. If the cause or scope is uncertain, we investigate first and provide a written quote before larger work goes ahead.
Do you support WooCommerce websites?+
Yes. Support can include WooCommerce settings, templates, checkout problems and suitable extensions. Complex payment, delivery or third-party integration work may need a separate quote.
Is urgent or out-of-hours work included?+
No. Standard prices do not include guaranteed emergency or out-of-hours cover. If urgent work is possible, its timing and price are agreed separately.
Will you back up the website before making changes?+
We check what backup and recovery options are available before making changes that could affect the live website. Any additional backup or staging work is included in the agreed scope.